Cookie Notice
Last updated: 22 February 2023
Our websites including, www.telesign.com and customer portals, (“Websites“) use cookies and similar technologies, such as pixels, local storage and fingerprinting. These technologies allow us to store information or gain access to information stored on your device to enable certain features and distinguish your device from others.
This Cookie Notice explains what these technologies are and the choices you have to control them. Unless otherwise stated in this policy, our Privacy Notice applies to any personal data that we collect.
WHAT TECHNOLOGIES DO WE USE?
Our Websites use cookies, local storage, pixels and fingerprinting.
Cookies
Cookies are small text files that enable us and our service providers and partners to uniquely identify your browser or device for various purposes. Cookies normally work by assigning a unique number to your device and are stored on your browser by the websites that you visit as well as third party service providers and partners to those websites.
We use both session cookies and persistent cookies. A session cookie is only stored on your device during a single visit to the Websites and is deleted when you close your browser to end the session. We use session cookies to make it easier for you to navigate our Websites.
A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies to remember you, so you don’t have to log in every time you use our Websites. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Websites.
Local storage
Local storage files store information locally on your device. They are very similar to cookies, but can have slightly different properties (for example, local storage can be used to store more information and can be stored in a different location on your device to cookies). Local storage is normally used to speed up website functionality and remember your preferences.
Pixels
Pixels are small 1 pixel x 1 pixel invisible image files that are embedded in certain of our Websites’ pages. They can be used to collect information about your visit to that page.
When you open a page with an embedded pixel, the page will automatically run simple code that downloads the 1×1 image file to your device. At the same time, the code also passes certain information about your device and your actions on the Website. Your interest in the Website can then be logged and used for analytics or marketing purposes.
Fingerprinting
Our Websites gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information is used to administer and improve performance, diagnose server problems, and to help ensure the security of our Websites.
WHY DO WE USE THEM?
We and our partners use the above mentioned cookies and tracking technologies to make our Websites work, to personalize them for you, to understand how you use our Websites and to provide you with relevant and personalized ads. Click on the below to read about this in more detail.
Essential
Some of the technologies we use are “essential” to provide you with the services you have requested. For example, we use cookies to allow you to log into secure areas of our Websites and to make our chat widget work. Because these are strictly necessary to deliver the Websites to you, you cannot refuse them.
Personalization
We use these technologies to ensure that we can serve you with personalized content, for example to remember choices you make (such as your language, or region) and provide enhanced, more personal features such as remembering that you completed a form. If you do not allow these cookies some parts of our Websites may not work as intended.
Analytics
We use analytics tracking technologies to allow us to count visits and traffic sources so we can measure and improve the performance of our Websites. They help us to know which pages are the most and least popular and see how visitors move around the Websites. We also use third-party analytics providers to enable us to monitor and improve the user experience on our Websites. These third-party analytics providers use cookies and similar technologies to collect information, such as IP address, referring URL, device information (e.g., operating system) and information on user behavior (e.g., screens and pages visited, buttons and links clicked, limited information entered, and user taps, keystrokes, and mouse movements). If you do not allow these cookies we will not know when you have visited our Websites and will not be able to monitor their performance.
Marketing
These items are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission. These cookies may be set through our Websites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
HOW CAN YOU CONTROL THEM?
You have the right to decide whether to accept or reject cookies that are not essential. You can exercise your cookie preferences through our Privacy Preference Center which you can access by clicking on the cookie icon in the bottom left corner of your screen.
You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be limited. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. Please note that these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.
HOW OFTEN WILL WE UPDATE THIS COOKIE NOTICE?
We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Notice indicates when it was last updated.
CONTACT US
If you wish to exercise any of your privacy rights, have any questions or comments about our Cookie Notice or wish to lodge a concern or complaint, please contact us at:
Website: Privacy Requests
Email: [email protected]
Toll-free number: 1 800 850 3485
Postal address: Telesign Corporation, 13274 Fiji Way Suite 600, Marina del Rey CA 90292, USA
To communicate with our Data Protection Officer, please email [email protected].
To communicate with our Legal Team regarding law enforcement requests, please email [email protected].
We will respond to all requests, inquiries, or concerns promptly and in compliance with applicable law.
You also have the right to lodge a complaint with a data protection authority in your country of residence.