e-Commerce and Retail
Reduce friction and combat fraud in e-Commerce
Our white paper offers valuable insights into:
- Understanding fraud in e-Commerce.
- Verifying digital identity at every point of the customer journey.
- A best practice model to adopting the right fraud protection strategy and technology.
Fight promo abuse and block fake accounts
Identify promotion fraud signals, save time and resources, and fast-track legitimate user onboarding by promptly understanding the risk of a phone number.
Protect against fraud
Authenticate sign-ups, safeguarding your platform from registration fraud and bulk account creation.
Analyze risk
Evaluate new account risk levels using carrier subscriber data for informed decision making.
Convert securely
Enhance onboarding security while streamlining customer acquisition, ensuring a seamless experience.
Safeguard reputation
Combat fake account creation, bots, and other bad actors that can harm your ecosystem.
Protect against account takeover
Detect suspicious behavior, improve overall account security, and reduce customer churn, all with a phone number.
Protect sign-ins
Secure account access, seamlessly authenticate existing users, and shield accounts from compromise.
Guard account changes
Flag suspicious behavior to keep accounts protected with end-to-end account integrity.
Challenge risky transactions
Verify high-value transactions, including credit card detail access, to challenge unusual activity.
Connect and engage safely
Build more impactful and sustainable relationships with your customers as they engage with ease on their preferred channels and devices.
Stay connected
Send personalized alerts, reminders, and notifications to keep customers informed at every stage.
Communicate securely
Maintain control of your communications to deliver optimized customer service experiences.
Engage everywhere
Ensure seamless omnichannel engagement with your customers at every stage of their journey.
Scale easily
Enable and expand sustainably by eliminating repetitive tasks while maximizing your messaging strategy.
Online retailers reported
$100B
lost to fraud in 2023
Online payment fraud grew from $41B globally in 2022 to
$48B
in 2023
4 out of 10
shoppers on a retail site are not human
1/3
of all login attempts on retail e-Commerce sites were account takeover attempts
90%
increase in account takeover
losses since 2022
109%
increase in new account fraud as of 2022
47%
of online traffic in 2022 came from bots,
20%
of that bot traffic went to retail sites
Product recommendations
Intelligence
Risk-based decision making
Understand the risk of a phone number to effectively identify and block harmful interactions at account registration, while streamlining the process for authentic and valuable users.
➔
Phone ID
Validation assurance
Get access to a global, comprehensive mobile identity data set to quickly and easily verify phone numbers and optimize your messaging framework, while keeping your accounts safe from fraud.
➔
Verify API
Account authentication
Securely onboard new users, ensure that all users are legitimate, and protect account access with one API to access seven verification channels using one-time passcodes.
➔
Messaging API
Customer engagement
Enhance your customer journey by integrating a seamless, optimized solution to engage your customers meaningfully and globally, and reach them at essential touchpoints on the channels they prefer.
➔Other resources
Clients who use this product
Telesign provides Continuous Trust™ to leading global enterprises by
Connecting
Defending
Protecting
their digital identities
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